Delete your account

This page explains how to delete your Klaq account (an app by Gabriel Henrique Silva) and what happens to your data.

How to ask

Open the deletion form (button above) or email [email protected] with the subject "Delete my Klaq account".
Tell us the email you use to sign in to Klaq. If the request comes from a different address, we may ask you to confirm that the account is yours.
You get an email reply once the deletion is complete, within 30 days.

Uninstalling the app does not delete your account: your data stays on the server until you ask for deletion.

Your account and sign-in (email and password).
Your profile: name, @username, bio, avatar color and privacy setting.
Your history of movies, series and episodes, with dates, ratings and rewatches.
Your lists ("Want to watch") and your bookshelf, with progress, dates and ratings.
Who you follow, who follows you, follow requests and blocks.
Your reviews and replies. Replies other people left on your reviews are deleted with them.
The reports you made and the record of your posts.
The notification tokens of your devices.

Backups: the database has encrypted backup copies, kept for up to about 6 months. They are only used to restore the service after a failure and are discarded automatically at the end of that period.
Legal obligations: if the law requires some data to be kept, it is kept only for the required period and only for that purpose.
On your device: the app keeps a local copy of your library. It is only removed when you uninstall the app.

Write to [email protected]. To learn more about how your data is handled, read the Privacy Policy.